R12 Opp(output Post Processor) and Workflow Mailer is down

When i see the Status OPP Manger and Workflow Mailer from Concurrent–>Manager–>Administer Screen. I see below status

Solution :

• Ensure Concurrent:GSM Enabled profile is set to ‘Y’

• Verify Service Manager status in Administer Form.

• Verify Service Manager Definition.

• Ensure FNDSM Entries available in FND_CONCURRENT_QUEUES Table

• FNDSM entry should be correct in Tnsnames.ora file and tnsping  FNDSM_hostname should work fine.

• Then Bounce the Services.

Ensure Concurrent:GSM Enabled profile is set to ‘Y’