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Error Message:


Noticed below error while login to EBS

Below is the exception from logs:

java.lang.NoClassDefFoundError: Could not initialize class oracle.apps.fnd.functionSecurity.User

Exception in static block of jtf.cache.CacheManager. Stack trace is: oracle.apps.jtf.base.resources.FrameworkException: IAS Cache initialization failed.

Caused by: java.lang.RuntimeException: oracle.apps.jtf.base.resources.FrameworkException: Cache not initialized

Caused by: oracle.apps.jtf.base.resources.FrameworkException: IAS Cache initialization failed.

We have noticed that the distributed Caching System is failing to initialize on port: 12345 due to “java.lang.RuntimeException: oracle.apps.jtf.base.resources.FrameworkException” exception.

The list of hosts in the distributed caching system are :

1. hostname_1

2. hostname_2 

3. hostname_3 

4. hostname_4 

5. hostname_5

We have to make sure the port 12345 should be free on each host running the JVMs.

Below is the action plan to resolve this issue:

  Shut down the application services

 Check the java cache port number is still accessing or not.

[applmgr@hostname_1 logs]$ netstat -ntpl |grep 12345

tcp        0      0 ::ffff:10.2.128.101:12345   :::*                        LISTEN      19210/java

 Find the process for this port number and kill the process.

[applmgr@hostname_1 logs]$ ps -ef | grep 19210

Kill -9 19210

 Start the application services.